Support Policy
Effective Date: 01/01/2025
1. Overview Our support team is here to assist you with any issues, inquiries, or concerns related to EchoBoost services.
2. Support Channels
Email Support: Reach us at info@qwamtech.com.
Live Chat: Available during 06:00 - 12:00 GMT.
Help Center: Access FAQs and guides on our website.
3. Response Times We aim to respond to inquiries within 24 hours during business days. Response times may vary during weekends or holidays.
4. Scope of Support Our support covers:
Assistance with account management.
Guidance on using our services.
Addressing technical issues.
5. Limitations Support does not include:
Third-party application issues.
Extensive customization requests.
Requests outside of our service offerings.
6. Feedback Your feedback helps us improve. Feel free to share your experience at info@qwamtech.com.
Thank you for choosing EchoBoost!